Job Listing
Work from Home Call Center Job
| Posted: | (posted 20349 days ago) | View All Jobs |
| Industry: | ||
| Type: | Full-Time | |
| Location: | Augusta , GA ( County) | |
| Company: | Paramount Staffing
, www.hireparamount.com | |
Description:
PARAMOUNT STAFFING - WORK FROM HOME CALL CENTER JOB Paramount is actively seeking Customer Service/Call Center Specialists! If you are looking for an entry level opportunity to get your foot in the door with a great firm - CONTINUE READING!! :) Call Center Specialist Job Responsibilities and Duties: • Answer approximately 40-70 incoming calls per day • Answer incoming calls for collections and payment arrangements • Excellent listening skills and the ability to ask probing questions, understand customer concerns and overcome objections while remaining calm to offer solutions to their inquiries • Strong “soft skills,” multi-tasking and ability to problem solve are essential in this role • Must be able to meet call center metrics as outlined by the program/client including Quality Assurance, Attendance, Average Handle Time (AHT), Adherence and other key performance metrics Paramount Exclusives & Advantages: #PoweredByParamount • Paid Time Off (PTO) – Earn Day 1 Of Training! • Medical and Dental Benefits! • Referral Bonuses! • Talent Engagement – Swag Bags, New Hire Welcome Breakfast, Day 1 Prize Raffles, Graduation Lunches, Performance Incentives, Talent Feedback Surveys and much more!! Start Date – Monday 9/28/2020 working Remote! Training – (3) Paid Weeks of Remote Training • Training pay rate of $9.75 per hour / Production pay rate $10.25 (Regular Rate after training is complete) Increase to hourly rate as follows: • Increase pay rate by $1.75 per hour for each two week period of perfect attendance • Increase pay rate by .50 per hour per metrics hit for each two week period Paramount Agency Profile Locally headquartered in Atlanta, GA since 1998, Paramount Staffing is Best Places to Work/Best in Staffing award winning company that specializes in the placement of mid-to-senior level administrative and clerical professionals within the corporate, legal and medical fields. We identify the best matches for direct hire, high volume temporary and contract-to-hire. How to apply? Send resumes to resume@hireparamount.com or call our office 404 760-4816
Qualifications:
Call Center Specialist Job Requirements: • Must meet background, drug screen and employment verification • Ability to type a minimum of 30 wpm. • Must have High School Diploma/GED or similar • Minimum of 6 months of verifiable experience in a call center
To Apply:
Send resumes to resume@hireparamount.com or call 404-760-4815.